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North East Custom Apparel
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Return and Refund Policy

 

If for any reason you are not happy with your purchase, please reply to your order confirmation email to request which products you would like to return. Refunds/exchanges must be within 30 days of purchase. 

Please note the following exceptions to our return and refund policy:

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  • Custom prints/spirit wear sales are final and cannot be returned, however, if it is due to a printing or garment defect issue, those will be addressed on a case by case basis. We want to make it right and are happy to create a reprint of those individual items if necessary.
  • Returned items must have no visible signs of wear or use.

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Eligible refunds will be given within 3 business days

Reprints will be done within 7 business days. 

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